Terms and Conditions

1. Eligibility

You must be at least 18 years old, meet any higher minimum age required by the law applicable to you, and have legal capacity to enter into these Terms. You must not misrepresent your age or use the Services if applicable law prohibits you from doing so.

2. Accounts and account security

You must provide accurate registration information, keep it reasonably current, and protect your credentials. You must not impersonate another person, create an account for someone without authority, transfer an account without our permission, or evade an account restriction. Notify us promptly at support@velu.com if you suspect unauthorized access. Responsibility for activity on your account will be determined under applicable law; you are not automatically responsible for activity outside your control.

3. Limited license to use the Services

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable license to access the Services and install the application on devices you own or control, as permitted by the applicable app store’s usage rules. Except as permitted by applicable law, you must not copy, sell, sublicense, reverse engineer, disrupt, or gain unauthorized access to the Services.

4. Your content and permissions

You retain ownership of the content you submit, including profile material, posts, photographs, videos, comments, and other contributions (“User Content”). You are responsible for ensuring that you have the rights and permissions needed to share it, including applicable intellectual property, privacy, publicity, and music rights.

By submitting User Content, you grant Velu a worldwide, non-exclusive, royalty-free license to host, store, reproduce, technically adapt, transmit, display, and distribute that content solely as reasonably necessary to operate and provide the Services in accordance with your settings. We may sublicense those permissions to service providers only to perform those functions for us. This license does not transfer ownership of your content.

The license ends when the content is deleted from our systems, subject to limited retention described in the Privacy Policy and copies lawfully shared with others before deletion. It does not authorize unrelated advertising use of your identity or content without any additional permission required by law.

5. Community standards and prohibited conduct

You must use the Services lawfully and respectfully. The following content and conduct are prohibited:

• Child sexual abuse or exploitation, grooming, sexualization of minors, or material that facilitates these activities.
• Pornographic material, non-consensual intimate imagery, sexual exploitation, trafficking, or sexual services prohibited by law.
• Threats, stalking, targeted harassment, bullying, extortion, or disclosure of another person’s private information without lawful authorization.
• Hateful conduct targeting protected characteristics, incitement to violence, terrorism, or promotion of violent extremism.
• Encouraging suicide, self-harm, dangerous criminal acts, or physical harm to others.
• Fraud, phishing, malicious impersonation, scams, unlawful sales, or materially deceptive schemes.
• Infringement of copyright, trademarks, privacy, or other legal rights.
• Malware, credential theft, unauthorized scraping, denial-of-service attacks, spam, or interference with security measures.
• Artificial engagement, bots used without authorization, manipulation of platform metrics, or fraudulent attempts to obtain rewards or payouts.

These standards apply to all contributions and interactions on the Services, including communications that are visible only to selected recipients.

6. Reporting, moderation, and enforcement

Report objectionable content or abusive accounts to support@velu.com or use an in-app reporting control where provided. Where blocking controls are available, you may use them to restrict interactions with another account. Contact local emergency services if there is an immediate danger; Velu is not an emergency service.

We may review reported or otherwise detected content and take proportionate action, including removing content, restricting visibility or features, suspending accounts, or terminating access. We may act immediately where reasonably necessary to address serious harm, unlawful activity, or security threats. Where appropriate and legally permitted, we will explain the reason and provide a way to challenge an enforcement decision at support@velu.com.

We may preserve information and cooperate with competent authorities where legally required or otherwise permitted by law. Moderation cannot guarantee that every harmful contribution will be detected before someone encounters it.

7. Intellectual property complaints

If you believe content infringes your rights, contact support@velu.com with your contact details, identification of the protected work or right, the specific content and its location, and an explanation of your claim. Include a statement that the information is accurate and that you are the rights holder or authorized to act for them. We will handle notices and any applicable counter-notice process under the law governing the claim. Repeated infringement may result in account termination.

8. Rewards, creator earnings, and paid features

The Services may offer rewards, creator programs, purchases, or subscriptions only where expressly made available. These Terms do not themselves establish any entitlement to payment. Any program must disclose its eligibility rules, calculation method, fees, payment schedule, minimum payout, restrictions, and applicable taxes before you participate. Separate terms may apply, and mandatory consumer rights remain unaffected.

Participation does not guarantee income. Fraudulent or artificial engagement is prohibited. Any withholding or adjustment of earnings must comply with the applicable program terms and law. Purchases made through Apple or Google are also subject to the relevant store’s billing, cancellation, and refund rules. Deleting an account may not cancel a subscription managed by the store.

9. Privacy and third parties

Our Privacy Policy describes how personal information is processed and the choices available to you. Publicly shared content may be copied or reshared by other people. Third-party links and services may have their own terms and privacy policies. We are responsible for our own processing and for obligations that applicable law places on us when engaging service providers.

10. Account deletion and termination

You may request permanent deletion of your account and associated personal information through the account deletion option in your account settings, where available, or the external process described in the account deletion section of our Privacy Policy. Uninstalling the application does not delete your account. Deletion, legally justified retention, and backup handling are described in that policy.

We may restrict or terminate access for a material breach of these Terms or where reasonably necessary for safety, security, or compliance with law. Where reasonably practicable, we will provide notice and an opportunity to resolve a breach. Provisions that by their nature must survive termination, including accrued obligations, intellectual property, and dispute provisions, continue to apply.

11. Service availability and disclaimers

We will exercise the care required by applicable law when providing the Services. Subject to rights that cannot lawfully be excluded, the Services are provided on an “as is” and “as available” basis, without a promise of uninterrupted operation, universal compatibility, or error-free content. Opinions and statements contributed by users are their own. Nothing in these Terms excludes a warranty or remedy that applicable law requires.

12. Limitation of liability

To the extent permitted by applicable law, Velu is not liable for indirect or consequential losses that were not reasonably foreseeable when these Terms were accepted. Nothing excludes or limits liability for fraud, willful misconduct, gross negligence where it cannot be excluded, death or personal injury caused by negligence, a breach of mandatory data protection obligations, or any other liability that cannot lawfully be excluded or limited. Mandatory consumer remedies remain available.

13. Apple App Store and Google Play

These Terms are between you and Velu. Apple and Google do not operate Velu and are not responsible for its content or support. Your use of the application must also comply with the applicable store’s terms. Any applicable Apple standard end-user license agreement or separately submitted license governs the application license to the extent required by Apple. Nothing here reduces rights that Apple, Google, or applicable law grants you.

14. Changes to the Services and these Terms

We may update these Terms to reflect changes in the Services, law, or security requirements. We will publish the revised version with its effective date and provide reasonable advance notice of material changes where required. Where a change requires renewed agreement, we will request it. Changes will not apply retroactively to disputes that arose before the change unless applicable law permits and you validly agree.

15. Governing law and disputes

These Terms and your use of the Services are subject to applicable United States federal law and applicable state law. No provision selects the law of a particular state or deprives you of mandatory protections under the law applicable to you. Contact support@velu.com to seek an informal resolution. If a dispute cannot be resolved, it may be brought before a court with jurisdiction under applicable law. Nothing requires mandatory arbitration or waives a non-waivable right to bring a claim in your local courts.

16. General provisions and contact

If a provision is found unenforceable, the remaining provisions remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver. These Terms and any expressly applicable feature terms form the agreement concerning the Services, subject to mandatory legal rights.